Frequently Asked Questions
What's included in my Bubbl kit?
Every Bubbl kit includes everything you need to create your own bag charm.
Each kit contains:
- Around 40 coordinating beads (every mix is unique!)
- Pre-cut cord
- Keyring attachment
- A bonus feature charm
- Easy-to-follow instructions
- A little surprise from us 💕
Are the kits suitable for beginners?
Absolutely!
Our kits are designed so anyone can enjoy them—whether it's your very first bag charm or your fiftieth. Simply thread your beads, tie a secure knot, and you're ready to go.
What age are Bubbl kits suitable for?
Our kits are recommended for ages 6+.
Because they contain small parts, adult supervision is recommended for younger makers and they are not suitable for children under 3 years of age.
Can I personalise my kit?
Yes!
Many of our kits can include an initial bead.
Simply choose your preferred letter before adding your kit to cart.
Will my beads look exactly like the photos?
Every Bubbl kit is hand-packed, making each one a little unique.
We'll always match the colours and style shown, but bead shapes and combinations may vary slightly—making every creation one of a kind.
What if my cord breaks or I make a mistake?
We've all been there!
If you accidentally damage your cord while creating your charm, simply get in touch and we'll happily help you with a replacement.
Can I buy extra beads?
At the moment, our kits are designed as complete projects.
As Bubbl grows, we'll be introducing refill packs, extra beads and even more ways to customise your creations—so stay tuned!
What if I'm missing a bead or there's a problem with my order?
Oh no! That's definitely not the Bubbl experience we want you to have.
Please email us through our Contact page within 7 days of receiving your order, and we'll make it right as quickly as we can.
How long does shipping take?
We pack every Bubbl order with lots of love from Australia.
Orders are usually packed within 1–2 business days, with shipping times depending on your location. You'll receive tracking details as soon as your order is on its way.
Do you offer tracked shipping?
Yes!
All orders are sent with tracked shipping, so you'll be able to follow your Bubbl all the way to your letterbox.
Is Bubbl a good gift?
We might be a little biased... but absolutely!
Every order is beautifully packed and arrives ready to delight, making Bubbl the perfect gift for birthdays, party favours, stocking fillers, or simply because.
Can I choose the exact beads in my kit?
Our kits are carefully curated around a colour palette or theme, but each one is hand-packed and slightly different.
That means your Bubbl is uniquely yours while still capturing the same look and feel as the product photos.